Effective Date: December 22, 2025
1. Introduction
Nexth Escrow ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our escrow payment platform.
2. Information We Collect
Account Information:
- Name, email address, phone number, and business details
- Verification documents (government ID, proof of address) for KYC compliance
- Login credentials and authentication data
Transaction Information:
- Payment details processed through Stripe (card numbers, bank account data)
- Transaction amounts, dates, counterparties, and related communications
- Delivery confirmations, inspection reports, and dispute documentation
Usage Data:
- IP address, browser type, device information, and operating system
- Pages visited, timestamps, and interaction logs
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We process your data to:
- Facilitate secure escrow transactions and release funds
- Verify identity and prevent fraudulent activity
- Comply with AML (Anti-Money Laundering) and KYC regulations
- Communicate transaction updates and service notifications
- Improve platform functionality and user experience
- Enforce our Terms of Service and legal obligations
4. Data Sharing & Third Parties
Payment Processing:
All payment card data is transmitted directly to Stripe via encrypted connection. We never store complete credit card numbers or bank credentials on our servers. Stripe's privacy practices are governed by their own policies.
Service Providers:
We share limited information with trusted partners for:
- Identity verification services
- Email and SMS communication delivery
- Cloud hosting and data storage
- Analytics and security monitoring
Legal Compliance:
We may disclose information when required by:
- Court orders, subpoenas, or legal process
- Law enforcement investigations
- Regulatory authorities for AML/KYC compliance
- Protection of our rights, property, or user safety
5. Data Security & Retention
Security Measures:
- End-to-end encryption for all sensitive data
- TLS 1.3 for all website connections
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Role-based access controls for employee data handling
Retention Period:
We retain your personal data for 7 years after account closure, as required by financial regulations. Transaction records may be kept longer for legal compliance. You may request data deletion, but we may retain certain information as required by law.
6. Your Rights & Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate account information
- Deletion: Request account and data deletion (subject to legal retention)
- Portability: Receive your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, email [email protected] from your registered email address.
7. Cookies & Tracking Technologies
We use essential cookies for:
- Session management and authentication
- Fraud prevention and security
- Transaction state persistence
Optional analytics cookies help us improve the platform. You can manage preferences through your browser settings, though disabling essential cookies may impact functionality.
8. Children's Privacy
We comply with COPPA (Children's Online Privacy Protection Act) and do not knowingly collect information from anyone under 18. Our services are intended for users aged 18 and older. If we discover underage data, we will delete it promptly.
9. International Data Transfers
As a global escrow platform, your data may be processed in countries outside your residence. We ensure adequate protection through Standard Contractual Clauses and compliance with GDPR for EU users. By using our service, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email and posted on this page with the effective date. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or to exercise your rights:
- Email: [email protected]
- Response Time: Within 30 days per GDPR requirements